FRequently asked questions

The Certified Arborists at Zimmerman Tree Service can help you with any and all of your tree servicing needs. Below are some of the most frequently asked questions for Certified Arborists from our customers regarding our services. Whether you need a tree removed from your property or you’re simply seeking additional information regarding the health care of your plants, feel free to contact the Z Team.

1. Request a free estimate with one of our Certified Arborist representatives. You can get in contact with us by filling out the form on our contact page, or you can call our office at 561-968-1045.

2. Our representatives will call you to schedule an appointment.

3. You will meet our representatives on-site to discuss your needs and goals.

4. You will receive an estimate via email, mail, or by fax.

5. You can approve the proposal by signing, dating, and returning the estimate.

6. Our representatives will contact you to schedule a day and a time for us to come out and service the area.

7. You will be sent an invoice upon completion of the contracted work.

8. If you review Zimmerman Tree Service on Google, Yelp, Facebook, or Angie’s List, you’ll receive a discount on future services!

When you request an estimate, one of our representatives will meet you on your property. We will discuss your concerns and goals, as well as evaluate the health of your landscape. We will then craft an estimate based on the service and needs of your property.

You will receive your estimate for our services via email, mail, or by fax. You choose how you receive your estimate based on the method you prefer. We do not give verbal estimates.

We ask that clients provide written acceptance of services by signing the proposal of work and sending it back to us via email, mail, or by fax. Please make sure you sign and date on the bottom of the proposal prior to sending it back to our representatives at Zimmerman Tree Service.

Your time is valuable, and we understand that your schedule may conflict with the day of your scheduled services. You do not have to be present while the work is being completed. Crews are provided with a work order reflecting the services and the job specifications that are contracted by the client so they can get the job done quick and efficiently, with or without you being there.

Upon completion of the services, Zimmerman will email or mail you the invoice reflecting the services that have been completed. Invoices are due upon receipt. If you are present when the work is completed, you may give a check to the foreman. If you are not present when the work has been completed, you can mail a check to:
Zimmerman Tree Service
4660 71st Court South
Lake Worth, FL 33463

When contracted for a job, we try our best to accommodate our client’s schedule. However, we are a weather-dependent service company, and weather conditions may affect our scheduled routes. Our scheduling department will efficiently schedule services in advance. You will receive a confirmation email or a phone call regarding the expected service date, unless confirmed or agreed upon in advance.

Zimmerman Tree Service has several different divisions within our organization. We may dispatch different crew members to service your area, depending on the work that needs to be done. For example, the general tree work crew performs the tree removal and tree pruning services. The plant health care technician provides the total plant health care services separately, based on the scope of the work. You may receive more than one invoice, depending on which services will be provided. We will only bill you for the services that have been completed.

Depending on the scope of the work contracted, our general tree work crews typically chip up the resulting debris and remove it from your property. If contracted to deal with large wood, the larger pieces of wood will be hauled and disposed. The area and surrounding area where work has been done will be cleaned and/or raked.

We are charged to deliver and dispose the debris, such as woodchips that are chipped from pruning, removal, and hauling of large wood.

We guarantee that all work will be done in a professional manner to the specifications outlined in the contract. Our work will meet or exceed the standards set by the American National Standards Institute (ANSI) and the Tree Care Industry Association (TCIA). See our credentials for more information.

We have the proper insurance when it comes to protecting your property, as well as the livelihood of our employees. Zimmerman Tree Service is fully licensed with the state of Florida and our local municipalities. For your protection, our insurance program includes personal and property insurances, workers compensation, and vehicular insurance.

No. We carry additional insurance allowing us to go above the insurance coverage that these companies typically hold. Our insurance also allows us to work at elevated heights.

NATIONALLY CERTIFIED ARBORISTS, ACCREDITED, LICENSED, AND INSURED 

When you hire Zimmerman Tree Service for the healthcare of your landscape, you will have peace of mind knowing that you’re working with knowledgeable professionals. Our certified arborists are highly trained in the world of total plant health care. Contact us today.

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