FRequently asked questions
1. Request a free estimate with one of our Arborist representatives via our website or by calling our office at 561.968.1045
2. The Arborist representative will call you to schedule an appointment.
3. You will meet on-site to discuss your needs and goals.
4. An estimate will be sent to you via email, mail or fax.
5. Approve the proposal by returning the signed contract.
6. You will then be contacted by your Arborist representative to schedule your contracted work.
7. Once the work is completed you will be sent an invoice.
8. Review our work on Yelp, Facebook, Angie’s List, or Google+ and get $25 off your invoice!
The Arborist representative will meet you on your property, discuss your concerns/goals, evaluate the health of your landscape and craft an estimate based on the needs of your property.
Based upon your preferred method, the estimate will be sent via email, mail or fax. We do not give verbal estimates.
We ask that clients provide written acceptance of services by signing the work proposal and sending it to us via email, mail or fax. Please sign and date the bottom of the proposal before sending it back to us.
Your time is valuable and we understand that your schedule may conflict. The majority of clients are not home during the business hours. The client does not need to be present during the performance of the work. The crews are provided with a work order reflecting the services and job specifications contracted by the client.
Upon completion of the services, Zimmerman will mail/e-mail you the invoice reflecting all the services completed. The invoices are due upon receipt. If you are home when the work is completed, you may give a check to the foreman. If you are not home, we ask that you mail a check to:
4660 71 St Court South, Lake Worth FL 33463.
We try to accommodate our client’s schedule. However, we are a weather dependent service company and this may affect our scheduled routes. Our scheduling department will efficiently schedule services in advance, you may receive confirmation via email or phone regarding the expected service date, unless confirmed or agreed upon in advance.
Zimmerman Tree Service has different divisions within our organization, we may dispatch different crews depending on the services. For example, the general tree work crew will perform the tree removal and pruning services. The Plant Health Care services will be performed by the Plant Health Care technician separately based on the scope of the work. You may receive multiple invoices depending on the services performed. We will bill you only for services completed.
Depending on the scope of work contracted, the practices of our general tree work crews are to chip up the resulting debris and remove from your property. If contracted, large wood will be hauled and disposed of. The areas where work was performed will be blown off with the leaf blower and raked.
We are charged to deliver and dispose of resulting debris such as wood chips that are chipped from pruning, removal and hauling of large wood.
We guarantee all work will be done in a professional and workmanlike manner to the specifications in the contract. Our work will meet or exceed standards set by the American National Institute (ANSI) and the Tree Care Industry Association (TCIA).
Yes, we have the proper insurance protecting your property as well as our employees. Zimmerman Tree Service is fully licensed with the state of Florida and our local municipalities. For your protection our insurance program includes personal and property insurance, workers compensation and vehicular insurance.
No, we carry additional insurance allowing us to go above the insurance coverage typically provided to those companies. This means that we are covered to work at elevated heights.
NATIONALLY CERTIFIED & ACCREDITED, LICENSED AND INSURED PROFESSIONALS.
When you hire Zimmerman Tree Service, you will have peace of mind knowing you are working with highly-trained and knowledgeable professionals.
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